INITIATIVES FOR PROGRESS Caring – the reason our customers and employees choose us z we pursue wellness, identity preservation, customer proximity and store remodeling in the new PENNY formats, tailored to enhance the customer experience Raising awareness z we invest in awareness campaigns focused on: lifestyle, habitat, waste disposal, sustainable transport Taking a leadership position z we want to set a national example for energy efficiency and the adoption of clean energy sources Use of new and innovative technologies z we are constantly working to identify technologies to help make resource consumption more efficient Embracing continuous improvement and digitisation z we use technologies to be permanently connected with stores and logistics centers and to control operational parameters efficiently Building confidence and competence z we are constantly developing new strategic partnerships Implementing the principle of transparency z we continuously improve our reporting of activities that have a negative effect on the environment and our progress towards our targets CORPORATE GOVERNANCE AND BUSINESS SUSTAINABLE ASSORTMENT ENERGY, CLIMATE AND RESOURCES EMPLOYEES AND SOCIETY REPORT ASSURANCE GRI & SASB INDEX
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