INITIATIVES FOR PROGRESS Caring – the reason our customers and employees choose us z development of social responsibility programmes involving as many stakeholders as possible Raising awareness z investing in awareness campaigns focused on: shopping, habits, lifestyle and sustainability in a fair manner, fairly priced, discount format Taking a leadership position z on a country-specific topic on social responsibility Use of new and innovative technologies z identifying new partnerships and expanding existing partnerships Embracing continuous improvement and digitalization z using technology to be close to employees and respond to their needs Building confidence and competence z extensive cooperation with partners (suppliers, NGOs, etc.) z development of new strategic partnerships Implementing the principle of transparency z continuous improvement of reporting on social responsibility activities z SROI (Social Return on Investment) studies for two PENNY social responsibility projects illustrates the social impact created by these investments in local communities CORPORATE GOVERNANCE AND BUSINESS SUSTAINABLE ASSORTMENT ENERGY, CLIMATE AND RESOURCES EMPLOYEES AND SOCIETY REPORT ASSURANCE GRI & SASB INDEX
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