Sustainability Report 2023

We continue to focus on improving the sustainability performance of our supply chain and distribution partners, working closely together to guarantee the sustainability of the products and services offered by PENNY to our customers. This is achieved by rigorously supervising the quality and quantity of supply and by implementing environmental and social criteria in the supplier selection process. The supply chain did not undergo major changes in terms of structure compared to the previous reporting year. We continue to use the same methods to ensure an optimal and sustainable procurement and sourcing process. Starting from our procurement process to the organization of the supply chain, we are implementing a series of measures to ensure the sustainability of these processes, such as: z We require all suppliers to meet the requirements of our Code of Conduct. z We implement specific requirements for private label products that also include sustainability criteria, such as social compliance. z We aim to continuously optimize the supply of our stores, reducing the environmental impact caused by freight transport. Further information on the structure of our supplier portfolio and the management of the contractual relationship with them can be found in the chapter "Sustainable Assortment", the sections "Regionality and local products" and "Ethics in supply chain processes". We develop our procurement processes for increased efficiency, as well as implement new IT systems and solutions, and focus our efforts on reducing energy consumption. No less important to us is the continuous strengthening of the share of private labels in our product range. Online shopping can make everyday life much easier, that is why we put access to home delivery services. When it comes to their orders, our customers expect efficiency and speed. Through our ongoing collaboration with Glovo and Bringo, we have expanded the accessibility of our customer services, regardless of the platform they use. Starting in March 2024, we have started a new collaboration with Tazz, to offer more delivery options to our customers. SUSTAINABILITY STEP BY STEP CORPORATE GOVERNANCE AND BUSINESS SUSTAINABLE ASSORTMENT ENERGY, CLIMATE AND RESOURCES EMPLOYEES AND SOCIETY GRI & SASB INDEX ASSURANCE OF SELECTED NON-FINANCIAL INDICATORS

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