We are constantly trying to identify and develop solutions that streamline processes and provide our colleagues with intelligent tools to help them conduct their activities. The stores under the new format aim to be more convenient and more focused on the presentation of food products. All stores in the country aim to be renovated based on the same concept in the coming years, so that customers find a familiar, easy, and comfortable environment to navigate while looking for their favorite products at the best prices or exploring promotions and special offers. While a welcoming and pleasant environment is created in all new and renovated stores, in 2023 we have gone the extra mile to ensure a convenient shopping experience for families: we have created parking spaces dedicated to pregnant women and people with small children. In 2023, we began designing the world's first autonomous PENNY store, which is also the first of its kind in Romania. This store, inaugurated in May 2024, is fully self-contained, allowing customers to quickly complete their shopping without waiting at the cash register. Items are automatically scanned by a smart camera system, and if customers place products back on the shelf, they are automatically deducted from the receipt. More information is available on the dedicated page of our website. We continue to improve our commercial offer, internal processes, communication, and payment tools, as well as order processing methods. Our stores are increasingly integrating digital elements, such as digital communication and ordering systems for employees, electronic price tags and electronic monitoring of fresh pastry stocks. At the same time, we will continue the energy efficiency measures through which we want to increase sustainability performance for all our PENNY stores, such as: z certification of all newly opened stores according to BREEAM In-Use z prioritizing the use of renewable energy through the purchase of certified green energy and expanding its own network of photovoltaic panels z maintaining ISO 50001 certification SUSTAINABILITY STEP BY STEP CORPORATE GOVERNANCE AND BUSINESS SUSTAINABLE ASSORTMENT ENERGY, CLIMATE AND RESOURCES EMPLOYEES AND SOCIETY GRI & SASB INDEX ASSURANCE OF SELECTED NON-FINANCIAL INDICATORS
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