Sustainability Report 2023

BH AR TM CS MH GJ HD AB CJ SJ SM MM BN SV NT HR BV AG DB PH CV BC VN BZ CT VS GL BR IL TL CL IS BT MS SB VL OT TR GR B DJ 643.3 million steps = 136 x around Romania 643 300 000 total number of steps within the PENNY portfolio in the app 33.2 tons tons of products sold = 4.4 tons of CO₂e We saved: 83 tons of CO₂e The #walk15 app brings "Step Challenge". Our partnership with the #walk15 app brings 20% discount on products in the fruit and vegetable category, every time you reach 20 000 steps. The discount is applied in all PENNY stores. * The calculation of the performance indicators for the results recorded through the #walk15 Application was carried out using The Climate Intelligence Platform – CarbonCloud Updating the IT processes was also a mandatory condition for the correct implementation of the Return Guarantee System, and the alignment of its own records to be connected to the operational quantity management system and to be able to correctly report the quantities and implement the retention and return systems of the guarantee. We have taken digitalization to other categories of stakeholders. z Digitalization for suppliers: we have created a simpler way for suppliers to reach PENNY by accessing the dedicated online platform. With the help of this platform, we have better follow-up of proposals and suppliers, implying a shorter time for closing transactions. All requests are processed by our customer support agency, are then assigned to the staff responsible within the company, and finally all requests will receive a response from us. z Digitalization for communities: we have created a simpler way for NGOs to reach PENNY. Any NGO can access the dedicated web page, and can send the presentation of the project or initiative for which they are seeking financial support. The requests are analyzed by an Operational Committee, once a year, and will receive a response from PENNY after the decisions are taken. The cashback service, through which our customers can withdraw cash directly at the cash register, when paying for their purchases, is available in all stores in Romania. The maximum amount they can withdraw is 200 lei, and the transaction is not conditioned by a minimum value of the shopping receipt. The service is available to all credit or debit cards that have this option active. SUSTAINABILITY STEP BY STEP CORPORATE GOVERNANCE AND BUSINESS SUSTAINABLE ASSORTMENT ENERGY, CLIMATE AND RESOURCES EMPLOYEES AND SOCIETY GRI & SASB INDEX ASSURANCE OF SELECTED NON-FINANCIAL INDICATORS

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