We dedicate ourselves daily to the mission of providing our customers with superior quality products at affordable prices. For us, quality is a fundamental principle that guides all stages of the product development process – from supplier selection to instore marketing. To ensure the safety and quality of the private label products we offer, we have implemented a rigorous quality control system, which starts from the product design phase. This includes careful selection of suppliers, composition and labelling checks, sensory assessments, compliance audits, handling complaints and managing product recalls, as well as monitoring hygiene and food safety standards in stores and warehouses. We value our partnerships with suppliers and strive to maintain mutual benefits by regularly reviewing the terms of collaboration. We also take steps to mitigate risks in cooperation, such as updating contracts, providing training, and monitoring financial and market information. Before starting a partnership, a supplier must provide documents, which we use to verify their financial stability, credibility and compliance with tax obligations. This is a first step in identifying potential risks. To mitigate the potential risks identified, we take measures such as updating contracts, training managers and employees on supplier-related risks, and implementing special procedures for each category of goods. Throughout the partnership, we keep track of the supplier's market information and public financial obligations. In 2024, we organized a one-day meeting to which we invited all our fruit and vegetable suppliers, an essential event to strengthen our business relationships and ensure effective collaboration. The main purpose of this meeting was to present and train suppliers in relation to the Global Gap certification, in which suppliers could learn about sustainable agricultural practices, risk management and implementation of food safety standards. Product development and selection of private label suppliers MESSAGE FROM THE GENERAL MANAGEMENT SUSTAINABILITY STRATEGY AND GOVERNANCE ABOUT US AND OUR VALUE CHAIN ABOUT THE REPORT THE FUTURE IS MADE TODAY SUSTAINABILITY MILESTONES SUSTAINABILITY REPORT PENNY ROMANIA 2024 122/276
RkJQdWJsaXNoZXIy MjUyMDg2Nw==