Execution Management TOTAL Sustainability & Energy Efficiency This category of courses supports employees in understanding and applying the principles of sustainable development and responsible use of resources Headquarters 37 126 163 Teams of Teams Strengthening teams by improving psychological safety. Logistics Centers 88 248 Team workshop Improved communication and team collaboration. Logistics Centers 32 0 32 Stores 81 30 111 Headquarters 264 56 320 Recruitment Workshop Program addressed to store managers in order to develop the skills necessary in the recruitment process. Stores 2 159 161 Headquarters 3 81 84 Public Speaking The Public Speaking program is designed to support employees in developing confidence and efficiency in verbal communication in front of a diverse audience. Logistics Centers 8 Stores 32 64 96 72 16 88 Total hours dedicated to participation in development programs Expert Career Program – Support for professional development and employee retention In line with the company's commitment to support the professional development of employees and to strengthen a sustainable organizational culture, in 2024 we continued the implementation of the Expert Career program at the headquarters. The program is part of the international Career Path initiative, which aims to clearly define the skills needed for each role and hierarchical level, as well as to outline transparent and accessible career paths within the company. In 2024, the program was expanded into the Supply Chain, Corporate Communication & PR, Procurement, Expansion and Construction departments, pursuing a unified approach to employee development and retention. Through this initiative, the company offers visibility on career opportunities, both locally and internationally, thus contributing to increasing the degree of involvement and loyalty among our colleagues. The objectives of the program include: • Preparing employees for professional development, both vertically and horizontally, within the team, the company and the group; • Talent retention by providing clear development prospects; • Strengthening the company's image as a responsible and people-oriented employer. Employee benefits: • Transparency regarding career opportunities and the requirements of each role; • Recognition of professional expertise and support in individual development planning. Benefits for the company and management teams: • Clear directions for the development of team members; • Increasing the internal promotion rate and reducing staff turnover. By implementing the Expert Career program, the company reaffirms its commitment to the sustainable development of human capital, contributing to building a stable, motivating and performance-oriented work environment. 2024 32 525 Total External Hours 2024 36 507 Total Internal Hours SUSTAINABILITY STEP-BY-STEP CORPORATE GOVERNANCE AND BUSINESS SUSTAINABLE ASSORTMENT ENERGY, CLIMATE AND RESOURCES EMPLOYEES AND SOCIETY INDEX GRI & SASB EMPLOYEES AND SOCIETY
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