* Customer Perception Radar 2024 Internal Study I Market Research Germany These increases confirm once again the recognition of our performance by customers and the appreciation of the strategic directions we have developed such as the quality of the products offered, customer loyalty, employee behavior, prices charged, as well as actions in the field of sustainability in areas such as: environmental protection, involvement in community projects, promotion of sustainable products and assortments and employee commitments. 2024 -2.5% Equal opportunities and fair treatment of employees 2024 +4.3% Active Social involvement 2024 +3.5% Caring for the environment 2024 +2.7% Strong position in organic products 2024 +5.4% Strong position in regional products 2024 +2.9% General Customer orientation on PENNY sustainability actions in 2024 compared to 2023* MESSAGE FROM THE GENERAL MANAGEMENT SUSTAINABILITY STRATEGY AND GOVERNANCE ABOUT US AND OUR VALUE CHAIN ABOUT THE REPORT THE FUTURE IS MADE TODAY SUSTAINABILITY MILESTONES SUSTAINABILITY REPORT PENNY ROMANIA 2024 84/276
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