RISK / CHANCES CATEGORY RISK CHANCES Staff and health z Pandemic Situation – Reduced sales z Pandemic Situation – Development of Online Commerce z Continuous development of the inclusion and diversity strategy Energy and RawMaterials z Uncontrolled generation of waste in stores and unsustainable consumption z Increasing the Circularity of the Pallets Market and customers z Low customer interest in responsible products z The exploitation of new local procurement segments Construction and Real Estate z Construction restrictions from an urban point of view / local administration z Access to alternative energy sources Contracts and Law z Large monetary and image penalties for noncompliance with DUAL QUALITY regulations for products z Streamlining / Digitizing the Purchase Process z Implementing internal procedures to comply with DUAL QUALITY regulatory requirements for products can provide competitive advantage We want to be close to all our stakeholders and to ensure effective communication methods,which allowus to quickly address any expectations expressed by them. Thus,we ensure proactive methods to identify stakeholder needs. For more information related to these methods, as well as the topics covered and the actions taken by us, please see page 43 of the 2020 Sustainability Report. In addition to the ongoing communication, we annually initiate stakeholder involvement as an integrated process in sustainability reporting. For this report,we used threemethods to engage stakeholders. The results of these methods were the basis for the analysis of double materiality. z Online questionnaire addressed to all categories of stakeholders z Internal questionnaire addressed exclusively to employees z One-to-one interviews with representatives of the company holding management positions (head of the department) and middle management (team coordinator) Theone-to-one interviewis anewmethodapplied for the first time this year.Thepurpose of this method is to assess the relevance for business (from the outside-in perspective) for each of the 18 material aspects related to the activity of 2021. Therefore, we wanted to know from our colleagues what topics could influence the business model and economic performance of the company and what opportunities and risks are involved. One-to-one interviews were conducted with eight employees holding management positions in various departments such as Human Resources, Marketing, Corporate Communication, Procurement, Sales, Logistics, Expansion, and Construction. Thereupon, the material topics were evaluated according to their relevance to the company. A list of risks and opportunities has also been identified. This list is a priority for the organization and will be included in risk management and strategic development activities in the near future. SUSTAINABILITY REPORT PENNY ROMANIA 2021 60/168 CONTENT ABOUT PENNY SUSTAINABILITY STRATEGY SUSTAINABILITY STEP BY STEP SUSTAINABLE ASSORTMENT ENERGY, CLIMATE AND RESOURCES EMPLOYEES AND SOCIETY REPORT ASSURANCE GRI & SASB INDEX
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